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View Full Version : OT: Laptop woes, help needed (warning one for the geeks)



ciaran-77
November 05-2008, 02:04 PM
My laptop has suddenly stopped working boo.

It just freezes up no matter what operating system i run (its a dual boot opensuse 10.3 and windows xp home). Symptoms are when it boots it runs for a varying amount of time before freezing with the only noticeable indication that something is wrong is that the mouse stops moving, keyboard is frozen (CAPS, NUMLOCK not working etc), and the HDD light shows no activity. The fan is still running etc and i don't get the blue screen of death (in windows anyway).

Some stuff i've tried to no avail:
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I've downloaded a HDD health tool that says there may be an issue with the temp. Also looking on the internet suggests cleaning inside the case and checking for dust round the fan and areas of overheating etc but i've had it open but looks grand. And as i say the fan still runs and no areas feel too hot (a bit of warmth but nothing odd).

I've ran memtest on it for god knows how may cycles and its grand there too with absolutely no errors.

Booting linux in to the command prompt and it stays on no bother. I've tried running find . -print -exec cat {} \; to try and hammer the HDD and it does it with ease. I've tried booting into linux with the noapic apci=off nosmp ide=nodma etc etc and various others but not 100% sure on what they're all for and what should be on with what.

Booting windows in safe mode stops at mup.sys which as i've found out can infuriatingly mean a million and one things.

To me it sounds like a motherboard issue or the graphics card.

Can you replace a laptop mobo? Anyone seen this kind of thing before? I'm in the process of copying stuff off it to upgrade opensuse anyway but i'm thinking this is a hardware problem as it shows up in both OS's.

keyserni
November 05-2008, 02:13 PM
It's hardware if its affecting both os's. I had an evesham laptop just stopped working the other week, the motherboard went on that and of course evesham went down the pan so no warranty cover. You can try calling a big repair company direct see if they'll sell you a motherboard but of course it needs to fit in the case and the older the laptop the harder it is to find the same motherboard or one that will also fit. Think my repairs were carried out by Mitec when it was under warranty. You could always have a look on ebay or similar for someone selling a scrapped laptop of the same kind so you can salvage the motherboard from that.

keyserni
November 05-2008, 02:32 PM
Parts and repairs - http://www.micro-nano-it.com/index.htm

ciaran-77
November 05-2008, 02:43 PM
Nice one cheers.